Head of Customer Experience Marketing at BNP Paribas Cardif // Gothenburg

Head of Customer Experience Marketing at BNP Paribas Cardif // Gothenburg

Publicerat: 2019-09-15
Ort: Göteborg
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In Sweden, we have been active since 2000 and are today a Nordic insurance group with approximately 110 employees at the head office in Gothenburg and the sales offices in Stockholm, Oslo and Copenhagen. We develop and deliver risk insurance through partners in the Nordic markets and our main business is loan and payment protection and various types of personal insurance. As an employer, we seek dedicated employees who put the customer in focus. Curiosity, engagement and openness to new ideas are also important to us. Would you like to join us as our Head of Customer Experience Marketing?

As Head of Customer Experience Marketing
In this brand new role, you will actively contribute to position BNP Paribas Cardif Nordic as a Customer Experience oriented company, and define our strategy ahead. Hands-on you will develop and maintain an easy and seamless experience for our customers as well as identifying and designing the products and services responding to our customers’ needs. On a daily basis, thanks to your previous experience, you identify and design the products and services responding to our customers needs; you also manage the Customer Experience team responsible for; market watch, customer journey, and product and services. The whole Customer Experience chain of designing, distributing and improving the offer is fueled by your expertise and the input provided by your team and the organization. With both analytic and conceptual views, we believe you have the ability to maintain and develop the collaborative relationships between departments to create synergy benefits.

We are looking for…
… an enthusiastic and patient leader with a strong interest in digital and innovative solutions. Eager to explore just how smooth the customer experience can be, you dare to find new ways – always with reason and focus on results. As a communicative person, you easily build trust and have the ability to make others follow you.

Our wishes:

 
Why BNP Paribas Cardif? 
Imagine an organization, small enough to develop but large enough to handle change. At BNP Paribas Cardif the Business Development perspective permeates everything we do and comes with encouragement to drive ideas and space to develop new products and services in a changing world. The boundless collaboration between departments is key; we work together.

As the Head of Customer Experience Marketing you will have the opportunity to be part of the accelerating transformation of BNP Paribas Cardif. Have this been a description of your desirable journey ahead? Apply right away – we look forward to hearing from you.

START: According to agreement
LOCATION: Gothenburg
JOB HOURS: Full time
CONTACT: Talent Manager Daniella Ravan, (contact for questions regarding the position, not applications)
LAST APPLICATION DATE: 2019-10-16

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